Studio Policies

  • Lessons are offered year-round.  
  • 43-44 Meetings are scheduled over 12 months (August-July):  39-40 Private Lessons, 2 Group Studio Classes and 2 Studio Recitals available to each student.  
  • Lessons can be virtual or in person:  
    • If in person, please wear a face mask if not vaccinated against Covid-19.  Please refer to CMA policies and email updates from the studio.  
    • If lessons are virtual, please use FaceTime or Skype.  Due to audio quality and instrument condition, and if possible, I highly recommend you take some in-person lessons every now and then to check sound, rhythm, pedaling, and technique.
  • Enrolling for lessons is a purchase of teacher and studio time, the student should prepare in advance to be free from interruptions and distractions.
  • The studio does not provide refunds or credits for lessons missed by a student for any reason. 
  • Cancellations
    • A cancellation notice of 48 hours is expected.
    • The studio is full at this point, but very seldom a spot becomes available.  These spots are reserved only for extreme cases like student hospitalization and dead in the immediate family.  In these cases, contact me.
    • No make-up lessons will be provided.  
    • Missed lessons due to school and sporting events, and vacation will not be made up. 
  • If a student misses more than 10 lessons a year, it might be time to re-evaluate piano lessons at that time.
  • Switch to virtual lessons when needed:  If the student is mildly sick but still wants a lesson, we will switch to a virtual lesson through FaceTime or Skype. Please text me or email me letting me know of the change for that week.
  • Punctuality: Please have the student arrive on time of the lesson. A tardy student will be given only the time remaining in the student’s scheduled lesson period.
  •  Students should bring all required books and materials to each lesson. 
  • Parents should pick students up as soon as the lesson is over. 
  • Lessons will end 2 minutes earlier or start 2 minutes later to allow time to wipe the keys and other common surfaces.
  • Instructor’s absences: If I am unable to provide a scheduled lesson due to illness or other reasons, make-up lessons will be scheduled at a time when the student and teacher are available over the course of the year (August to July).
  • Weather Policy: if the studio closes due to inclement weather, you will receive an email and text from Dr. Rua.
  • Dismissal: A student may be dismissed if he/she: does not attend 10 lessons that year, does not prepare for lessons, presents behavior or attitude problems, or does not pay tuition or other expenses before the deadline.
  • Contract: A year contract is required, due the day of your first lesson and renewed every August for each year. Similarly, CMA requires a yearly registration form, which is due each September only for CMA students.
  • Termination: If a student decides for whatever reason to stop taking lessons, the studio requires 30 days advance notice of the termination. 
    • No refunds or credits will be provided for any pre-paid lessons. 
    • If any scheduled lessons during the last 30 days of lessons are cancelled, no refunds or credit will be provided. 
    • All unpaid fees must be paid prior to termination. 
    • Upon notification, tuition is due for the following month.
  • Practice expectations:  Daily practice is vital to a successful piano experience. Practice is measured by outcome; therefore there is no time limit. Each student should practice each week until the goal is reached. Goal oriented practice is more effective. 
    • Each week a list of achievable goals should be clearly outlined by the student in consultation with the instructor. 
    • Two checkpoints during the week are required: 1) two days after the lesson, 2) three days after the first one. Parents should monitor each checkpoint and ensure that all the assignments given for each checkpoint are completed. 
    • Parents should ensure that the student is given a quiet practice area.
  • Materials:  Students will need music instruction books and/or sheet music during the teaching period. I will send you an email of the music instruction materials the student will be using. 
    • You must purchase all the items required prior to the start of the next lesson. These might include: Piano scores, method book(s), music sheet if needed, music staff notebook if needed, metronome or app (recommended). Material varies according to the student level and needs. 
    • Please keep your piano in good working condition (all keys and pedals working, etc.) and have it tuned at least once a year. If you don’t have an acoustic piano, please consider buying or renting one.
    • If taking remote lessons, you will need a tablet, phone or computer and a strong internet connection.
    • A practice planner will be given to each student, please bring it to each lesson.
  • Payment:  Fees effective August 1, 2022.  
  • Monthly Payments: Annual tuition is divided into 12 equal payments. The monthly payments are due by the first day of the month. 
  • No lessons will be provided during the month unless the entire monthly payment has been made prior to the 5th of the month. 
  • Monthly tuition: 
  • 30-minute weekly $126
  • 45-minute weekly $184
  • 1-hour weekly $247
  • Please pay each month in advance. Make checks payable to Olga Rua.
  • Per Lesson: Hourly Rate for individual lessons or consultations is: $84/hour, $63/45-minutes, $42/half-hour. Please pay the lessons of the month in advance before the 7th of the month. Make check payable to Olga Rua.
  • Invoices:  Students or parents will receive an email-invoice about 14 days before the 1st of the month.
  • Late Charge: Payments are due on the first day of the month. A late fee payment of $25 will apply if payment is received later than the 5th of the month.
  • Strict Return Check Policy: A $35 fee applies for returned checks. The return check fee plus the original payment must be received by the studio before any further lessons will be provided.
  • No refunds.
  • Ways to Pay
  • I recommend setting up automatic payment through your bank’s “bill pay” service. 
  • If there are additional expenses, it is your responsibility to adjust the payment amount before the bank sends the check. 
  • Check or cash are accepted.  
  • Paying with an App: Venmo.
  • Team Communication:  Our principal method of communication will be through email; therefore, I will need to have your current email address.
    • I will try to answer your email within 24 hours of receiving it. If you need a sooner answer, please call or text me on my cell phone (319) 621-7042. If I am teaching, leave a message or email me.
    • I require your contact information (address, and phone numbers) for cases of emergency during the lesson. Please keep me updated of any change.
    • Studio information about calendar of events, recitals, competitions and festivals will be send by email.
    • If there are other issues that parents would like to talk to the instructor about, please send an email or make an appointment.
    • Please keep me informed of any concern, question or suggestion.
  • Parents involvement:  I encourage all parents to be a part of their children musical development. The studio encourages parents to attend and quietly observe lessons for their children. 
    • The studio does reserve the right to exclude a parent if the teacher determines that the parent’s presence is disturbing the child or impeding his or her progress.     
    • I recommend taking your child to piano concerts, increasing the hearing of classical music at home, and making sure that the child is prepared for the piano lesson. 
    • If time allows you, please take time to go over your child annotations during his or her practice time. Make sure that your child has met the goals set for that week. Being an active part of your child’s development will encourage their achievement.
  • Decorum, respect and consideration of all studio equipment are expected. Any damage or theft becomes your responsibility. 
  • Please do not interrupt someone else’s lesson. 
  • Avoid placing food, liquids or gum near the piano. 
  • Hands and nails should be clean. Nails should be clipped.
  • Photos and Video: The studio will post student photos and YouTube video links at http://www.olgaruapiano.com.
    • If you do not want your child’s photos or videos posted, please let the studio know in writing.
Studio Closed—No lessons
  • No lessons will be given on Wednesdays.
  • No lessons will be given during: Labor Day break, Thanksgiving break, Christmas/New Year’s break, Spring/Easter break, Memorial Day break, July 4th break.  Please see the yearly schedule for details.  
Professional Development—No lessons

The studio will be closed for events I attend in order to keep up-to-date with new materials and teaching research, this events include conferences and summits.

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